At CashXCity, we are committed to ensuring your complete satisfaction with every purchase. If you are not entirely happy with your product, we’re here to help with a smooth and hassle-free returns process.

Returns

You have 30 days from the date of purchase to return an item for a full refund or exchange, provided that the product is in its original, unused condition and packaging. Please include the receipt or proof of purchase with your return.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, a full refund will be issued to your original method of payment within 5-7 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact us at [email protected] or call us at (931) 906-7930 for further instructions.

Non-Returnable Items

Certain items cannot be returned, such as:

• Gift cards
• Items marked as final sale

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

How to Initiate a Return

To start a return, please contact our customer support at [email protected] or call us at (931) 906-7930. You can also send your return to the following address:

CashXCity
798 Isaac Dr
Clarksville, Tennessee (TN) 37042
United States

We are here to ensure that your shopping experience with CashXCity is nothing short of excellent. If you have any further questions, don’t hesitate to get in touch!